Privacy policy

Introduction

IDT Holding is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information from visitors to our website idt.vc (“Website”). We adhere to applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the United Arab Emirates’ Personal Data Protection Law, and Singapore’s Personal Data Protection Act (PDPA). By using our Website or submitting information to us, you agree that your personal data will be handled as described in this Policy.

Information We Collect

We may collect different types of personal information from you, including:

  • Contact Information: When you fill out our contact form or otherwise reach out, we collect information such as your name, email address, phone number, and any other contact details you provide.
  • Uploaded Files and Content: Our Website may allow you to upload files or send content (for example, a pitch deck or résumé). We will collect any information you include in those submissions.
  • Messages: If you send us a message or provide additional information in a text field, we collect the content of your communication.
  • Usage and Device Data: When you visit the Website, we automatically collect certain technical data such as your IP address, browser type, device information, and browsing actions. We use cookies and similar tracking technologies (explained in our Cookie Policy) to gather data about how you interact with our site.
  • Analytics and Security Data: We utilize third-party tools like Google Analytics to understand Website traffic and Google reCAPTCHA to protect against spam and abuse. These tools may collect information such as IP addresses and user behavior data. Such third-party services have their own privacy policies (e.g., Google’s Privacy Policy) that govern their use of your data.

How We Use Your Information

We use the collected personal data for the following purposes:

  • To Respond to Inquiries: We process your contact information and communications to respond to the messages or requests you send us (for example, responding to a question or reviewing a venture proposal you submit).
  • Providing Updates and Marketing: If you subscribe to our mailing list or request updates, we will use your email (and optionally your name) to send you newsletters, updates on our holding, or other marketing communications. You can opt out of these communications at any time by using the unsubscribe link in our emails or contacting us.
  • Evaluating Opportunities: Information and files you submit (such as business proposals or CVs) may be used internally to evaluate potential partnerships, investments, or engagements with you. We treat such submissions confidentially and use them only for legitimate business evaluation purposes.
  • Website Improvement and Analytics: We use usage and analytics data to analyze how our Website is used, in order to troubleshoot performance issues, improve our content, and enhance user experience. (For example, understanding which pages are most visited helps us refine our site.) We ensure that analytics data is aggregated or otherwise handled in compliance with applicable privacy requirements.
  • Security and Fraud Prevention: IP addresses and other technical data may be used to maintain the security of our Website, including detecting and preventing malicious or fraudulent activity. For instance, our use of Google reCAPTCHA helps protect our contact forms from spam bots by analyzing user interactions.
  • Legal Compliance: We may process and retain personal information as necessary to comply with our legal obligations, such as record-keeping requirements in applicable jurisdictions, or to establish, exercise, or defend legal claims.

Our processing of your personal data is based on applicable legal grounds. Generally, the basis will be one or more of the following: your consent (e.g., when you provide information or opt in to marketing emails), our legitimate interests in operating and improving our business and Website, and compliance with legal obligations.

Cookies and Tracking Technologies

For details about how we use cookies and similar technologies on the Website, please see our Cookie Policy. Our Cookie Policy explains the categories of cookies (including essential, analytics, and advertising cookies) that we use, the purposes they serve, and how you can manage your preferences. In general, aside from essential cookies necessary for the site to function, we will only use non-essential cookies (such as analytics or advertising cookies) with your consent, in accordance with applicable law.

Sharing and Disclosure of Personal Data

We treat your personal information with care and confidentiality. We do not sell your personal data to third parties. However, we may share information in the following circumstances:

  • Within IDT Holding Affiliates: We may share your data with our affiliated entities (for example, our offices or partner entities in the UAE or Singapore) as needed to respond to your requests or pursue the purposes described in this Policy. All such entities will handle your data in accordance with this Policy.
  • Service Providers: We share personal data with trusted third-party service providers who perform functions on our behalf. For example, we may use cloud hosting providers, email service providers, analytics providers (such as Google Analytics), or IT support. These parties are given access only to the information necessary to perform their services and are contractually obligated to protect it and use it only for those purposes.
  • Business Partners and Investors: If you submit information in connection with a venture or investment opportunity, we may, when appropriate, share relevant information with co-investors, advisors, or partners as part of evaluating or pursuing that opportunity. We will do so under obligations of confidentiality and only as far as necessary for the evaluation process.
  • Legal Requirements and Protection: We may disclose personal information if required to do so by law or legal process (for example, in response to a court order, subpoena, or regulator’s request). We may also disclose information when we believe in good faith that it is necessary to cooperate with authorities, to protect our rights or safety, the rights or safety of our employees, affiliates, or users, or to investigate fraud or security issues.

International Data Transfers

Because IDT Holding operates internationally, the personal data we collect may be transferred to or accessed by our affiliated entities and service providers in countries outside of your home jurisdiction. Notably, information may be stored or processed in the United Arab Emirates and Singapore. If you are located in the European Economic Area (EEA) or another region with data transfer restrictions, we will ensure that appropriate safeguards are in place for any transfer of your personal data across borders. These may include using European Commission-approved Standard Contractual Clauses or relying on your consent where appropriate, to ensure your data is protected to a standard commensurate with EU law.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For instance:

  • If you contact us with an inquiry, we will keep your information for as long as needed to respond and follow up, and for a reasonable period thereafter in case further communication is necessary.
  • If you have subscribed to receive updates or marketing emails, we will retain your contact details until you unsubscribe or ask us to delete them, after which we will promptly remove your information from our mailing list (except to maintain a record that you have opted out).
  • We may retain certain basic information about communications or submissions for our internal records and to avoid future duplicate contacts, unless you specifically request complete erasure (subject to any legal obligations to retain data).
  • In all cases, we securely dispose of or anonymize personal data when it is no longer required for the purposes outlined above.

Your Data Protection Rights

Depending on the laws applicable to you (for example, GDPR in the EU or PDPL in the UAE), you have certain rights regarding your personal data. These rights may include:

  • Right to Access: You may request a copy of the personal data we hold about you, and information about how we process it.
  • Right to Correction: If any personal data we have about you is inaccurate or incomplete, you have the right to ask us to correct or update it.
  • Right to Deletion: You can request that we delete your personal data in certain circumstances – for example, if it is no longer necessary for us to retain it or if you have withdrawn your consent (where we rely on consent). We will honor valid requests for erasure, subject to any legal obligations we have to retain data.
  • Right to Object or Restrict Processing: You have the right to object to our processing of your data or ask that we limit the processing, particularly in cases where we are relying on legitimate interests. For example, you can request we stop using your data for direct marketing purposes at any time.
  • Right to Data Portability: Where applicable, you have the right to obtain your personal data from us in a structured, commonly used and machine-readable format, and to have that data transmitted to another data controller when feasible.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of any processing done before you withdrew consent.
  • Right to Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority. For example, EU residents can contact their country’s data protection authority. In the UAE, the Data Office established under the PDPL oversees compliance, and in Singapore the Personal Data Protection Commission (PDPC) serves as the regulator.

You may exercise your rights at any time by contacting us at legal@idt.vc. We will respond to requests in accordance with applicable law, and may need to verify your identity before fulfilling certain requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include using secure servers, encryption of data in transit (e.g., SSL/TLS for our website), and restricting access to personal data to only those personnel and service providers who need it for the purposes described above. We regularly review our security procedures to consider appropriate new technologies and methods. Please note, however, that no method of transmission over the internet or electronic storage is completely secure; therefore, while we strive to protect your personal data, we cannot guarantee absolute security.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not submit any personal data to us. If we become aware that we have inadvertently collected information from a minor, we will delete it as soon as possible. Parents or guardians who believe that we might have received personal information from a child may contact us to request deletion.

Updates to this Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes, we will post the updated Policy on this page with a new “Last updated” date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at legal@idt.vc. We will be happy to assist you and address any issues you may have.